Privacy Policy

1. Introduction

Salisa Foundation ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website at https://salisafoundation.com, use our contact forms, apply for our programmes, or interact with us through Facebook Lead Ads, Instagram Lead Ads, WhatsApp, phone, SMS, or email.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or submit your personal information to us.

2. Information We Collect

We collect information that you voluntarily provide to us, as well as information collected automatically when you use our website or interact with our advertisements and forms.

Personal information you provide

• Name — first and last name, or any name you provide when contacting us or applying.
• Phone number — used to call or message you via WhatsApp, SMS, or voice call.
• Email address — used to respond to inquiries and send updates.
• Educational details — qualifications, course interests, marks, preferred colleges or universities, and related information needed to provide career guidance or admission support.
• Voluntary submissions — any additional information you provide through contact forms, scholarship applications, donation forms, surveys, or Facebook/Instagram Lead Forms.

Information collected automatically

When you browse our website, we may automatically collect certain technical information such as your IP address, browser type, device information, pages visited, and referring website. This information is used to improve website functionality and user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide career guidance and college admission support based on your educational background and preferences.
• To respond to your inquiries submitted through the website, email, WhatsApp, phone, or social media lead forms.
• To contact you via phone, WhatsApp, SMS, or email regarding your request, application, or programme of interest.
• To improve our website, services, and overall user experience.
• To send you updates related to educational opportunities, scholarships, foundation activities, women empowerment initiatives, and environmental conservation programmes.
• To process applications, donations, and any other requests you submit.
• To comply with legal obligations and protect our rights.

We will not use your personal information for purposes unrelated to those described above without obtaining your consent where required by law.

4. Data Protection

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to authorised personnel who need it to perform their duties.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use caution when sharing sensitive information online.

We do not sell your personal information to third parties.

5. Sharing of Information

We respect your privacy and do not share your personal information with third parties except in the following circumstances:

• With trusted partners, educational institutions, or service providers only when necessary to provide the requested educational services, such as college admission support or scholarship assistance.
• With service providers who help us operate our website, manage communications, or analyse website traffic (for example, Google Analytics, Meta, WhatsApp, and email service providers).
• When required by law, court order, or governmental authority, or to protect our legal rights, property, or safety.
• With your consent or at your direction.

Any third party with whom we share information is required to use it only for the purpose for which it was shared and to maintain appropriate confidentiality and security measures.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance functionality, analyse traffic, and improve your browsing experience. Cookies are small text files stored on your device when you visit a website.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features of the website and limit your user experience.

7. Third-Party Services

Our website and operations may use third-party services to communicate with users, process information, and analyse website usage. These services may collect and process information according to their own privacy policies.

The third-party services we may use include, but are not limited to:

• Meta (Facebook & Instagram) — for advertising, lead generation, and communication.
• Google Analytics — to understand website traffic and usage patterns.
• Google Forms — to collect information for surveys, registrations, or applications.
• WhatsApp — to respond to inquiries and send updates.
• Email service providers — to send emails and respond to inquiries.

We encourage you to review the privacy policies of these third-party services to understand how they handle your information.

8. User Rights

You have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete personal information.
• Delete your personal information, subject to legal or contractual retention requirements.
• Withdraw consent for marketing communications at any time.
• Object to certain processing of your personal information.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request as soon as possible and in accordance with applicable laws.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any changes will be published on this page with an updated "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.